Emotion AI and human-centered ML company using computer vision and deep learning to analyze human emotions and behaviors for customer-centric applications.
Affectiva is a developer of emotion-recognition software that analyzes facial and vocal expressions to humanize technology. As a Smart Eye company since 2021, they merge AI technologies to create a global powerhouse. Affectiva's Emotion AI uses deep learning and computer vision to detect nuanced human emotions and cognitive states, serving industries like automotive and advertising, used by 28% of Fortune Global 500 companies.
Our take on Affectiva
Affectiva (now part of Smart Eye) pioneered emotion AI - analyzing human emotions and behaviors through computer vision and deep learning. This specialized focus addresses growing need for technology understanding human emotional states in customer service, marketing, and product design. Their acquisition by Smart Eye validates market value and technology strength while providing larger organization resources.
The company's emotion recognition capabilities are especially valuable for customer-centric applications where understanding user sentiment drives better experiences. Their human-centered ML approach emphasizes AI that enhances rather than replaces human capabilities. The Boston location provides access to academic research institutions and healthcare/technology sectors.
Affectiva's technology enables applications from sentiment analysis in customer interactions to emotion-aware interfaces in vehicles and consumer products. Their computer vision expertise in facial expression recognition and behavioral analysis demonstrates technical depth in challenging problem domain. The company serves marketing, automotive, media, and consumer product sectors requiring emotional intelligence.
For organizations developing customer experience, marketing analytics, or human-computer interaction applications requiring emotion understanding, Affectiva's specialization is highly relevant. However, companies needing general AI without emotional analysis will find their niche focus limiting. Their acquisition integration into Smart Eye may affect product roadmap and customer engagement models - prospective clients should clarify current offerings and support structure. Their sweet spot is customer-facing applications where emotional intelligence provides competitive differentiation.
Verified credentials and recognition earned by Affectiva
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This agency has a verified website presence.
LinkedIn Verified
This agency has a verified LinkedIn company page.
Top Rated
This agency has an exceptional AgencyCluster score of 80+.
15+ Years
Established in 2009. Over 15 years of experience.
Small Team
Small (11-50)
Rankings earned on AgencyCluster
Common questions about Affectiva.
Affectiva has earned rankings on 2 AgencyCluster lists: Top 50 AI/ML Development, Top 25 AI/ML Development. Their highest AgencyCluster Score is 85/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.
In our evaluation for AI/ML Development, Affectiva scores 85/100 overall. Their strongest areas are Proof of Work & Outcomes, Credibility, Reputation, Category Fit, Delivery Maturity, Freshness. A high Outcomes score means they have verifiable case studies with measurable results — the most heavily weighted factor in our methodology.
Affectiva was founded in 2009, giving them over a decade of experience in ai/ml development. In an industry where many agencies are less than 5 years old, 17+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is small team.
AI/ML proof-of-concept projects cost $30K–$100K. Production ML systems with data pipelines and MLOps range from $100K–$500K+. LLM integration projects typically cost $40K–$200K. Ongoing model maintenance runs $5K–$20K/month. These are industry benchmarks for ai/ml development agencies at the level AgencyCluster curates. Actual pricing for Affectiva will depend on project scope, timeline, and complexity — contact the agency directly for a custom quote.
Yes. Affectiva has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For Affectiva, verified signals include a functioning website, LinkedIn company profile, 17+ years of operating history (founded 2009), 2 earned rankings on curated top lists.
