Affectiva

Affectiva

Emotion AI and human-centered ML company using computer vision and deep learning to analyze human emotions and behaviors for customer-centric applications.

MassachusettsAI/ML Development

About Affectiva

Affectiva is a developer of emotion-recognition software that analyzes facial and vocal expressions to humanize technology. As a Smart Eye company since 2021, they merge AI technologies to create a global powerhouse. Affectiva's Emotion AI uses deep learning and computer vision to detect nuanced human emotions and cognitive states, serving industries like automotive and advertising, used by 28% of Fortune Global 500 companies.

Editorial Review

Our take on Affectiva

Affectiva (now part of Smart Eye) pioneered emotion AI - analyzing human emotions and behaviors through computer vision and deep learning. This specialized focus addresses growing need for technology understanding human emotional states in customer service, marketing, and product design. Their acquisition by Smart Eye validates market value and technology strength while providing larger organization resources.

The company's emotion recognition capabilities are especially valuable for customer-centric applications where understanding user sentiment drives better experiences. Their human-centered ML approach emphasizes AI that enhances rather than replaces human capabilities. The Boston location provides access to academic research institutions and healthcare/technology sectors.

Affectiva's technology enables applications from sentiment analysis in customer interactions to emotion-aware interfaces in vehicles and consumer products. Their computer vision expertise in facial expression recognition and behavioral analysis demonstrates technical depth in challenging problem domain. The company serves marketing, automotive, media, and consumer product sectors requiring emotional intelligence.

For organizations developing customer experience, marketing analytics, or human-computer interaction applications requiring emotion understanding, Affectiva's specialization is highly relevant. However, companies needing general AI without emotional analysis will find their niche focus limiting. Their acquisition integration into Smart Eye may affect product roadmap and customer engagement models - prospective clients should clarify current offerings and support structure. Their sweet spot is customer-facing applications where emotional intelligence provides competitive differentiation.

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Recognition

Top Rated

This agency has an exceptional AgencyCluster score of 80+.

Experience

15+ Years

Established in 2009. Over 15 years of experience.

Company

Small Team

Small (11-50)

Awards & Recognition

Rankings earned on AgencyCluster

Top 50 AI/ML Development

Nationwide · 2025

Top 25 AI/ML Development

Nationwide · 2025