Scale AI

Scale AI

AI infrastructure company providing data labeling, model evaluation, and generative AI solutions for enterprise and government clients.

About Scale AI

Scale is a company that develops reliable AI systems for critical decision-making. They provide high-quality data and full-stack technologies that power leading AI models, and help enterprises and governments build, deploy, and oversee AI applications. Scale's Generative AI Platform and Data Engine enable customers to build, evaluate, and control advanced AI agents, and ensure trustworthy AI systems through rigorous testing and research. They work with top companies and government agencies, delivering high-quality training data for AI applications such as self-driving cars, mapping, and robotics.

Editorial Review

Our take on Scale AI

Scale AI has established itself as a critical infrastructure provider in the generative AI ecosystem, offering data labeling, model evaluation, and AI deployment solutions that power many of the world's most advanced AI systems. Founded in 2016 and headquartered in San Francisco, the company has achieved unicorn status with significant backing from leading venture capital firms.

Their platform addresses one of the most fundamental challenges in generative AI development: data quality. Scale AI's data labeling and annotation services have been used by major AI labs and enterprises to train and fine-tune their models, making them an essential link in the AI development value chain.

The company's expansion into generative AI solutions includes model evaluation, RLHF (Reinforcement Learning from Human Feedback), and enterprise deployment services. Their government AI practice serves the US Department of Defense and other federal agencies, demonstrating the highest levels of security clearance and compliance capability.

Scale AI's enterprise platform enables organizations to build, deploy, and monitor generative AI applications with production-grade reliability. Their evaluation frameworks help clients benchmark and improve model performance across various dimensions. For enterprises and government organizations seeking a proven AI infrastructure partner with deep expertise in data quality, model evaluation, and secure deployment, Scale AI offers an unmatched combination of technical depth and scale.

The firm's technical infrastructure supports the full AI development lifecycle, from initial data assessment and model selection through training, deployment, and ongoing optimization. Their team brings cross-functional expertise spanning data engineering, machine learning operations, and application development, ensuring that generative AI solutions are not isolated experiments but integrated components of production business systems.

With headquarters in San Francisco, CA, the company is well-positioned within the American technology landscape. Their enterprise-sized team structure provides the right balance of specialization and capacity to deliver complex generative AI projects while maintaining the personalized attention that enterprise clients value. Founded in 2016, the firm has accumulated meaningful experience across multiple technology generations, bringing historical perspective to current AI innovation.

Client engagement typically follows a structured methodology: discovery and assessment, strategic planning, iterative development with regular checkpoints, rigorous testing and validation, and managed deployment with monitoring. This disciplined approach reduces the risks inherent in AI projects and builds client confidence through transparency and measurable progress at each stage. For organizations evaluating generative AI development partners, this agency represents a well-rounded option that balances technical capability with practical business orientation.

Badges & Credentials

Verified credentials and recognition earned by Scale AI

5 badges

Verification

Verified

This agency has a verified website presence.

LinkedIn Verified

This agency has a verified LinkedIn company page.

Recognition

Top Rated

This agency has an exceptional AgencyCluster score of 80+.

Experience

10+ Years

Established in 2016. Over 10 years of experience.

Company

Enterprise

Enterprise (500+)

Awards & Recognition

Rankings earned on AgencyCluster

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About Scale AI

Common questions about Scale AI.

Where does Scale AI rank on AgencyCluster?

Scale AI has earned rankings on 5 AgencyCluster lists: Top 50 Generative AI Development, Top 10 Generative AI Development, Top 25 Generative AI Development, and 2 more. Their highest AgencyCluster Score is 97/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.

What are Scale AI's strengths according to AgencyCluster?

In our evaluation for Generative AI Development, Scale AI scores 97/100 overall. Their strongest areas are Credibility, Proof of Work & Outcomes, Reputation, Delivery Maturity, Freshness, Category Fit. A high Outcomes score means they have verifiable case studies with measurable results — the most heavily weighted factor in our methodology.

How long has Scale AI been in business?

Scale AI was founded in 2016, giving them over a decade of experience in generative ai development. In an industry where many agencies are less than 5 years old, 10+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is enterprise.

Is Scale AI a verified agency?

Yes. Scale AI has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For Scale AI, verified signals include a functioning website, LinkedIn company profile, 10+ years of operating history (founded 2016), 5 earned rankings on curated top lists.