The Good

The Good

Dedicated CRO agency for eCommerce and SaaS. Combines data analysis with user research to eliminate conversion barriers.

About The Good

The Good is a digital experience optimization agency that helps SaaS and ecommerce companies drive revenue growth by optimizing user experiences. With 17+ years of experience, they provide expert data analysis, research, strategy, and experimentation to industry leaders, generating hundreds of millions in additional revenue. Their Digital Experience Optimization Program achieves outcomes through user-centered insights and data-driven roadmaps, aiming to remove bad digital experiences and unlock full potential.

Editorial Review

Our take on The Good

The Good is a dedicated conversion rate optimization agency based in Portland, Oregon, that specializes in serving eCommerce and SaaS businesses. Their focused CRO practice combines quantitative data analysis with qualitative user research to identify and eliminate conversion barriers systematically.

The agency's approach emphasizes understanding user intent and behavior before designing experiments. This research-first methodology ensures that optimization efforts address genuine user needs and pain points, rather than testing superficial changes that may not impact core conversion dynamics.

The Good's specialization in eCommerce and SaaS provides deep vertical knowledge that informs more effective optimization strategies. Their understanding of industry-specific conversion challenges — from shopping cart optimization to SaaS trial-to-paid conversion — enables more targeted and impactful testing programs.

For eCommerce and SaaS businesses seeking a dedicated CRO partner with relevant vertical expertise, The Good offers focused, research-driven optimization. Their commitment to understanding user behavior before experimenting ensures that optimization efforts are strategically sound and likely to deliver meaningful results.

Badges & Credentials

Verified credentials and recognition earned by The Good

5 badges

Verification

Verified

This agency has a verified website presence.

LinkedIn Verified

This agency has a verified LinkedIn company page.

Recognition

Top Rated

This agency has an exceptional AgencyCluster score of 80+.

Experience

15+ Years

Established in 2009. Over 15 years of experience.

Company

Small Team

Small (11-50)

Awards & Recognition

Rankings earned on AgencyCluster

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About The Good

Common questions about The Good.

Where does The Good rank on AgencyCluster?

The Good has earned rankings on 2 AgencyCluster lists: Top 50 Conversion Rate Optimization, Top 25 Conversion Rate Optimization. Their highest AgencyCluster Score is 86/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.

What are The Good's strengths according to AgencyCluster?

In our evaluation for Conversion Rate Optimization, The Good scores 86/100 overall. Their strongest areas are Category Fit, Delivery Maturity, Credibility, Proof of Work & Outcomes, Reputation, Freshness. A high Outcomes score means they have verifiable case studies with measurable results — the most heavily weighted factor in our methodology.

How long has The Good been in business?

The Good was founded in 2009, giving them over a decade of experience in conversion rate optimization. In an industry where many agencies are less than 5 years old, 17+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is small team.

Is The Good a verified agency?

Yes. The Good has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For The Good, verified signals include a functioning website, LinkedIn company profile, 17+ years of operating history (founded 2009), 2 earned rankings on curated top lists.