Chatbot development company with 19+ years experience building custom bots for Facebook, WhatsApp, Telegram, and enterprise platforms.
Fusion Informatics is a leading digital transformation company that empowers businesses through innovative AI, IoT, and software application development. With over 20 years of experience, they provide bespoke web and mobile applications, process automation, and data analytics services to SMBs, startups, and enterprises across the globe, driving impactful transformations and delivering user experiences that enhance engagement opportunities.
Our take on Fusion Informatics
Fusion Informatics is a technology company with US operations in San Francisco and Indianapolis, offering chatbot development services backed by 19+ years of software development experience. Their longevity in the technology space provides a foundation of reliable delivery that newer agencies may lack.
The company's chatbot capabilities span multiple messaging platforms including Facebook, WhatsApp, Telegram, Microsoft channels, and custom enterprise platforms. This multi-platform expertise enables businesses to deploy consistent chatbot experiences across their preferred customer communication channels.
Fusion Informatics applies AI and NLP technologies to create chatbots that interact with customers in natural, conversational ways. Their bots are designed to track customer behavior patterns and support companies in enhancing customer loyalty through responsive, personalized interactions.
The company serves businesses across various industries including banking, customer support, and e-commerce, bringing cross-industry experience to each chatbot project. Their team includes experienced developers capable of building chatbots that meet specific business requirements and custom conversation flows.
For businesses seeking a dependable chatbot development partner with extensive platform experience and a nearly two-decade track record in software delivery, Fusion Informatics offers reliability and breadth of capability at competitive price points.
Verified credentials and recognition earned by Fusion Informatics
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This agency has a verified website presence.
LinkedIn Verified
This agency has a verified LinkedIn company page.
Rising Star
A promising new agency with a strong initial score.
15+ Years
Established in 2000. Over 15 years of experience.
Mid-Size
Medium (51-200)
Rankings earned on AgencyCluster
Common questions about Fusion Informatics.
Fusion Informatics has earned rankings on 2 AgencyCluster lists: Top 50 AI Chatbot Development, Top 10 AI Chatbot Development in Texas. Their highest AgencyCluster Score is 66/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.
In our evaluation for AI Chatbot Development, Fusion Informatics scores 66/100 overall. Their strongest areas are Category Fit.
Fusion Informatics was founded in 2000, giving them over two decades of experience in ai chatbot development. In an industry where many agencies are less than 5 years old, 26+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is mid-size.
Yes. Fusion Informatics has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For Fusion Informatics, verified signals include a functioning website, LinkedIn company profile, 26+ years of operating history (founded 2000), 2 earned rankings on curated top lists.
