Managed security services provider specializing in threat detection, incident response, and compliance-focused security.
Trustwave is a globally recognized cybersecurity leader providing managed detection and response, managed security services, and cybersecurity consulting. With a team of expert threat hunters and security professionals, Trustwave helps organizations detect, respond to, and prevent cyber threats, minimizing risk and optimizing their cybersecurity posture.
Our take on Trustwave
Trustwave has established itself as a significant managed security services provider since 1995, operating from Chicago with a global presence across 96 countries. Now part of LevelBlue following its 2025 acquisition, Trustwave brings over 2,000 security professionals and operates multiple Security Operations Centers worldwide. The company's SpiderLabs research team provides award-winning threat intelligence that powers their detection capabilities.
The company offers comprehensive managed security services including MDR, co-managed SOC (SIEM), penetration testing, digital forensics and incident response, email security, and database security. Trustwave has historically maintained strong capabilities in PCI DSS compliance services, though they divested this business unit in 2021 to focus on core MDR and MSS offerings. Their managed services approach emphasizes 24/7 monitoring with support for 360+ telemetry sources.
Trustwave's SpiderLabs team has earned recognition for discovering significant threats including GoldenSpy malware and critical SolarWinds vulnerabilities. However, the company has faced challenges including a controversial 2011 certificate authority incident and a 2014 lawsuit related to the Target breach, which resulted in some reputational damage. Customer reviews reflect mixed experiences, with some praising technical expertise while others cite customer service concerns.
For organizations requiring compliance-focused security services with robust threat intelligence, Trustwave offers proven capabilities backed by deep industry experience. The recent LevelBlue acquisition may bring enhanced resources and expanded service offerings, though integration outcomes remain to be seen. Best suited for organizations prioritizing managed security services with strong compliance requirements.
Verified credentials and recognition earned by Trustwave
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This agency has a verified website presence.
LinkedIn Verified
This agency has a verified LinkedIn company page.
Top Rated
This agency has an exceptional AgencyCluster score of 80+.
15+ Years
Established in 1995. Over 15 years of experience.
Mid-Size
Medium (51-200)
Rankings earned on AgencyCluster
Common questions about Trustwave.
Trustwave has earned rankings on 4 AgencyCluster lists: Top 50 Application Security Testing, Top 25 Application Security Testing, Top 10 Cybersecurity Services in Illinois, Top 50 Cybersecurity Services. Their highest AgencyCluster Score is 97/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.
In our evaluation for Application Security Testing, Trustwave scores 97/100 overall. Their strongest areas are Credibility, Proof of Work & Outcomes, Reputation, Delivery Maturity, Freshness, Category Fit. A high Outcomes score means they have verifiable case studies with measurable results — the most heavily weighted factor in our methodology.
Trustwave was founded in 1995, giving them over three decades of experience in cybersecurity services. In an industry where many agencies are less than 5 years old, 31+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is mid-size.
Penetration testing engagements cost $10K–$60K depending on scope. Security assessments and compliance readiness range from $20K–$100K. Managed security retainers (continuous monitoring, incident response) run $5K–$30K/month. These are industry benchmarks for cybersecurity services agencies at the level AgencyCluster curates. Actual pricing for Trustwave will depend on project scope, timeline, and complexity — contact the agency directly for a custom quote.
Yes. Trustwave has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For Trustwave, verified signals include a functioning website, LinkedIn company profile, 31+ years of operating history (founded 1995), 4 earned rankings on curated top lists.
