Kore.ai

Kore.ai

Enterprise AI platform for building, deploying, and managing intelligent virtual assistants and chatbots across customer and employee experiences.

About Kore.ai

Kore.ai is a leader in enterprise AI that helps large enterprises realize business value through the safe and responsible use of AI. It provides comprehensive offerings for AI work, process automation, and customer service use cases, built on an AI agent platform with no-code and pro-code tools for custom development and deployment at enterprise scale, taking an agnostic approach to models, data, cloud, and applications used.

Editorial Review

Our take on Kore.ai

Kore.ai has established itself as a premier enterprise conversational AI platform, headquartered in Orlando, Florida. With over $296 million in funding from investors including NVIDIA and FTV Capital, the company demonstrates strong financial backing and market confidence in its technology vision.

The XO Platform is Kore.ai's centerpiece — a comprehensive, enterprise-grade solution that supports both no-code and pro-code development approaches for building sophisticated AI agents and virtual assistants. This flexibility makes it accessible to business users while still powerful enough for development teams tackling complex integration scenarios.

Kore.ai serves over 400 Fortune 2000 companies across banking, healthcare, retail, and human resources verticals. Their platform excels in multi-agent orchestration, AI governance, and secure deployment — features that are critical for regulated industries. The integration capabilities with systems like ServiceNow, Salesforce, and core banking platforms add significant practical value.

Industry analysts consistently recognize Kore.ai as a leader, with Gartner Magic Quadrant placement reinforcing their enterprise credibility. The company's patent portfolio in AI further validates their technical innovation.

With approximately 1,000 employees globally and offices supporting customers across multiple continents, Kore.ai offers the scale and support infrastructure that enterprise buyers require. Their combination of platform maturity, industry expertise, and enterprise-grade security makes them a top-tier choice for organizations seeking to deploy conversational AI at scale.

Badges & Credentials

Verified credentials and recognition earned by Kore.ai

5 badges

Verification

Verified

This agency has a verified website presence.

LinkedIn Verified

This agency has a verified LinkedIn company page.

Recognition

Top Rated

This agency has an exceptional AgencyCluster score of 80+.

Experience

10+ Years

Established in 2013. Over 10 years of experience.

Company

Enterprise

Enterprise (500+)

Awards & Recognition

Rankings earned on AgencyCluster

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About Kore.ai

Common questions about Kore.ai.

Where does Kore.ai rank on AgencyCluster?

Kore.ai has earned rankings on 4 AgencyCluster lists: Top 10 AI Chatbot Development, Top 25 AI Chatbot Development, Top 50 AI Chatbot Development, Top 10 AI Chatbot Development in Florida. Their highest AgencyCluster Score is 89/100. Rankings are merit-based and determined by evidence across six evaluation pillars — agencies cannot pay for higher positions.

What are Kore.ai's strengths according to AgencyCluster?

In our evaluation for AI Chatbot Development, Kore.ai scores 89/100 overall. Their strongest areas are Credibility, Reputation, Delivery Maturity, Freshness, Proof of Work & Outcomes. A high Outcomes score means they have verifiable case studies with measurable results — the most heavily weighted factor in our methodology.

How long has Kore.ai been in business?

Kore.ai was founded in 2013, giving them over a decade of experience in ai chatbot development. In an industry where many agencies are less than 5 years old, 13+ years of sustained operations signals stability, client retention, and the ability to adapt through multiple technology cycles. Today, the team is enterprise.

Is Kore.ai a verified agency?

Yes. Kore.ai has been vetted and verified by AgencyCluster's editorial team through a rigorous, multi-factor review process. Unlike self-serve directories, AgencyCluster does not accept automated submissions — every agency is evaluated manually before being published. Our vetting covers identity verification (website, LinkedIn, domain age), business legitimacy (years of operation, team size, registered presence), evidence of work (case studies, portfolio, client outcomes), reputation checks across third-party platforms, activeness and freshness of their online presence, and screening for red flags including misconduct, fraud, or misleading claims. Agencies that fail any critical check are not listed. For Kore.ai, verified signals include a functioning website, LinkedIn company profile, 13+ years of operating history (founded 2013), 4 earned rankings on curated top lists.