Secureworks, a Dell Technologies company founded in 1999 and headquartered in Atlanta, has established itself as a premier managed security services provider serving enterprises globally. The company's Taegis XDR platform represents a significant evolution from traditional SIEM solutions, combining machine learning, threat intelligence, and expert human analysis to deliver comprehensive security operations.
The company operates a global network of Security Operations Centers providing 24/7 monitoring and response services. Secureworks Counter Threat Unit (CTU) continuously researches emerging threats and adversary tactics, publishing actionable threat intelligence that informs their detection capabilities. Their managed services portfolio includes firewall management, endpoint protection, vulnerability management, and full incident response. The Dell ownership provides enterprise credibility and financial stability.
Secureworks differentiates through deep integration between technology and expert services. Their Taegis platform ingests telemetry from diverse sources, applying analytics and automation to reduce false positives while their security analysts provide context-aware response. The company has received Gartner recognition and maintains strong customer satisfaction scores. They serve a broad range of industries with particular strength in financial services and healthcare sectors.
For organizations seeking enterprise-grade managed security backed by a major technology company, Secureworks offers proven capabilities with the resources of Dell Technologies. Their XDR approach and threat intelligence capabilities make them particularly suitable for complex enterprises requiring comprehensive visibility across hybrid environments. Pricing tends toward mid-to-upper tier reflecting their enterprise focus.